The hotel is centrally located, making it convenient for shopping enthusiasts. It is close to all shopping places, providing easy access to indulge in some retail therapy. it is away from the chaos of the main market, ensuring a peaceful and relaxing stay. the hotel's proximity to main attractions like Park Street allows guests to conveniently explore the city's highlights.

The cleanliness of the rooms leaves much to be desired. Guests have reported issues with room cleanliness, including mosquitos in the toilet, dead houseflies in the room, and hair on the bedsheet.

The room size was good but it had the appearance of neglect, would be excellent if the walls and bed headboard were kept clean. The staff were eagerly attentive but unfocussed (training issue).

Advertised as tea and coffee in room but this was never restocked unless you asked for it.

just a walk down to ivory kitchen, where you can have lunch. near to quest mall.

Convenient location with one of our favorite spots, Quest Mall, right nearby! It's just 9 miles away from the airport ✈️.

Clean. Friendly staff. Close to Park St. Quiet at night

Twin room was small. Breakfast was limited and and not up to much

Our room was one that we could relax in, being clean and comfortable and quiet. Also it was equipped with tv and tea making facilities. Staff were friendly and helpful. We enjoyed our stay.

There was nothing we didn't like about the Crestwood.

One of the standout features of this hotel is its excellent value for money. With prices that fall within a reasonable range, it's a great option for those on a budget. The hotel also pays attention to detail, ensuring that guests are well taken care of. The staff is friendly and accommodating, always ready to assist with any request. Additionally, the hotel's location on Park Street, away from the main market, offers a convenient and peaceful stay.

All was okay.

Good value for money.

The person at the reception, who seemed like the manager, whom I asked to advise me on the price of the taxi to the train station, gave me a much higher price than I should have paid, so as to make a commission. This might happen a lot in India but I felt betrayed and angry for trusting him when I figured out that he behaved in this unethical manner.

It's location , too far from main areas of Kolkata

I recently had a fantastic stay at this hotel on Park Street. the prices were very reasonable and provided excellent value for money. Secondly, the attention to detail was impressive, with clean and well-maintained rooms that had comfortable beds and all the necessary amenities. Additionally, the staff were attentive and provided great service throughout my stay. Lastly, the location was perfect, situated on Park Street but away from the main market, ensuring a peaceful and convenient stay.

All aspects of my stay at this hotel were satisfactory.

Generally Friendly staff.

Make sure you take a large map of the location as taxi drivers don't know local hotels

Courteous staff

Information on the web site such as telephone number was incorrect. Location of the hotel was also difficult locate as per the guidelines in the site.

The location of the hotel was very convenient, being centrally located and close to Park Street. The staff at the hotel, especially the General Manager, were friendly and accommodating.- The rooms, though small, were reasonably clean.

The food at the hotel, especially at the small cafe near the reception area, was not good. The bathrooms in the hotel were also quite small.

Nice staff but completely unaware of the low standard they provide... this is not an western standard hotel, but an Indian one...

Dirty beddings which is a joke for a hotel that has the name "luxury" in it...

I recently had a great stay at a hotel located close to Park Street, which was a major plus. The rooms were clean and had comfortable beds, allowing for a good night's sleep. Another positive aspect was the attentive and helpful staff, who made sure all my needs were met. Additionally, the breakfast provided was satisfying, offering a good start to the day.

All aspects of my stay were satisfactory.